Information for Online Sales
While all online purchases are charged in AUD, purchases residing overseas can convert the price of each item to their own currency by selecting the “Convert to your currency” option which is
featured next to each item’s price. This is for converted price is an estimate only, and does not include any processing fees or currency conversion fees which you may be charged by your bank.
When purchasing your art online, please include your best contact phone number so KAB Gallery can contact you if required to confirm your shipping requirements.
KAB Gallery offers some professional art handling and international shipping services. We also work closely with several professional transporters who have extensive expertise in art packing and global art shipping. KAB Gallery can oversee the careful and prompt transportation of your art purchase. Your artwork can be fully insured during transit and transported by art transport specialists.
The safest and fastest payment method for international purchases is direct deposit of funds. You can discuss your preferred payment method directly with the KAB Gallery team.
International clients can contact us directly via email or by telephone +61 2 4312 5114.
After ordering online you will receive an email confirmation containing your order details. We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your goods via your selected shipping method within 5 working days; however if goods are unavailable delivery will take a little longer. Some delivery methods (for example external overseas customs brokers) may incur a longer delivery timeframe. Where possible you will be notified by KAB Gallery if your order is likely to be attempted to be sent more than 5 working days. If you wish to query a delivery please contact us via email or by telephone +61 2 4312 5114.
You assume any risk of lost, theft or damaged goods during transit, and therefore KAB Gallery recommends that all purchases made via our website are insured during delivery. KAB Gallery will not be responsible for parcels lost or damaged in transit if you choose not to insure.
Refund & Returns Policy
Refunds or exchanges for customers purchasing via the KAB Gallery website will not be provided for incorrect choice or change of mind. In the instance where a refund or exchange is approved for other purposes, the costs of postage and transportation for works will not be included. Any refund for items purchased at KAB Gallery will only be approved within 14 days of artwork arriving at its final destination (as per proof of delivery notification provided by the postal/courier service). Nothing in these terms supersedes, alters or otherwise overrides your rights under Australian Consumer Law.